Customer Service #Fail
March 5th, 2010
Fair warning…RANT! elements ahead… Years ago, I wrote a high school paper on the Meat Boycott. My take-away lesson? That the individual consumer has economic power, which is wielded with the vote—or not—of consumer’s wallet. In other words, if you don’t like a company’s service, product, ethos…whatever…as a consumer, you have the power to vote [...]